Aramex Mobile

Terrible experience! Avoid paying custom duty via the Aramex app; opt for cash on delivery instead. I paid through the app, got immediate acknowledgment, and the status changed to "paid," but this wasn’t communicated to the local delivery partner, who still demanded cash. Support was unhelpful, offering vague timelines and redirecting me to another department. They claimed to notify the delivery team, but nothing changed. Frustrating and unreliable service—don’t trust this app for payments.

Driver Abrar Mustafa was rude. While I was explaining the location issue on their app, he interrupted with "okay okay!" and ended the call. The app is inaccurate. My item is still in another country, yet the app shows it en route from that airport, almost at my home. A delivered package still appears in the app. Since it's already received, it doesn’t need to stay visible.

I had a terrible experience with ARAMEX. A product that was supposed to arrive in 3 days, but after the expected delivery date passed, the tracking showed no updates. I called customer support, waited 30 minutes, and got a vague response. No buddy attending the call on customer service number... Shipping already arrived in my city for the 4 day.... But company didn't get time to deliver it... It was a frustrating, disappointing experience, and I’ll never use them again...