RIU Hotels & Resorts

1.6
11.2K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

With the RIU Hotels & Resorts app, planning and enjoying your vacation has never been easier. Access a wide range of services designed to offer you an unforgettable stay, all from the comfort of your mobile device.

Stay, Enjoy, Repeat… Your trip starts in the RIU Hotels & Resorts app!

What will you find in our App?

• Quick and easy booking, explore our destinations and find the ideal hotel for your trip. Make reservations anytime, anywhere with total comfort.
• Reservation management, access the details of your reservations, make modifications and efficiently manage your stays.
• Avoid queues when you arrive at the hotel and check in directly from the app.
• Complete hotel information: check activity and show schedules, facility details, menus and much more, all in one place.
• Direct communication with reception for any request you may have during your stay. Book our spa services or your table at the main restaurants. Choose from a multitude of activities and make the most of your stay.
• As a RIU Class member, enjoy special rates and additional benefits throughout the year. And if you are not yet a member of our loyalty program, join now and access all its advantages!

Start your adventure with RIU today! Download the app and take full control of your vacation in the palm of your hand 📲.

If you have any questions or suggestions, contact us at appsupport@riu.com 📩.

FOLLOW US:

• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube: RiuHotelsandResorts
• Pinterest: /riuhotel

Visit us on www.riu.com
Updated on
Apr 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App info and performance
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
11K reviews
Elaine Howard
April 20, 2025
App is quite slow and when you press the back button at the bottom of your screen (instead of the one at the top of the app) it takes you all the way back to the launch page and you have to login again. Really frustrating. A few of the menus are in Spanish as default as well for some reason when English is selected as language.
Did you find this helpful?
Riu Hotels & Resorts
April 22, 2025
Thank you for your comment. Could you please email us at appsupport@riu.com to let us know which hotel this is happening at? We'll try to resolve the issue. We'll be waiting 😄😄
Malcolm Katzenberger
March 20, 2025
App displays opening screen and that's it. Totally useless Back to paper for me. edit.. Riu Tech support reached out to me within a day or so advising that there was a problem with the app but it was fixed. Was able to open and use the app without issues. Kudos to Riu Tech Support. I'd rate em 6 stars if I could.
6 people found this review helpful
Did you find this helpful?
Riu Hotels & Resorts
March 19, 2025
Hello Malcolm, we are sorry for the inconvenience but we are happy to inform you that the error has been fixed🥳 We hope you enjoy our app and we can get your 5 stars 🤩 If you have any problem, we are at your disposal (appsupport@riu.com).
Jason Wright
April 18, 2025
great usability and convenience, but unfortunately I need to log into the app every time I open it. My friend on iPhone does not need to log in every time they open it. possible device issue, but unlikely because no other app has a problem
Did you find this helpful?
Riu Hotels & Resorts
April 22, 2025
Thank you for your comment Jason, all your opinions help us to improve, Can you send us the details of which login you're trying to access and on which screen? It will help us resolve the error. We're available at appsupport@riu.com 📩🤗

What’s new

In this new version, we’ve made some performance improvements, fixed some bugs, and added some new features. Update the RIU Hotels & Resorts app and enjoy everything it has to offer!
Thank you for choosing to discover the world with RIU. We hope you like it!