Thank you for using Magic Earth, we're glad you're enjoying it! We currently receive traffic information only from a small number of countries: https://www.magicearth.com/feature-availablity/#hd_traffic
Hello and thank you for your review. We would love to help you with this. Please email us at support@generalmagic.com the problematic route and some screenshots with this issue, so we can best assist you. Thanks and looking forward to your email.