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Photomyne Ltd.
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Hold the negative 2 inches (5 cm) away from the computer screen in order not to have the image pixelated. The camera needs to see the side holes to crop properly. Please try again and let us know how it goes. Please reach out to support@photomyne.com so we can assist on how to get the best scanning results.

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Photomyne Ltd.
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Please reach out to support@photomyne.com so we can assist.