
Ben Critchley
Money grabbing, and poor performance. On a few occasions in the last 3 months I've found the system running in the middle of the night with showing as being unable to connect/offline whilenstill having internet at the property. Having to manually reboot the controller module. Now I've been logged out on one device. and have been shown pop ups on the website saying there is going to be a subscription cost for what was previously free to use equipment I have paid for over 3years ago. Not happy!
20 people found this review helpful
Hello Ben,
Thank you for taking the time to write a review.
We’re sorry to hear that you’re experiencing a technical issue. To support you in the best way, we need some more details about your setup. Please contact our support team via chat at www.tado.com.
Best regards,
Your tadoº team

Steve Evans
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App and online has stopped working, it opens eventually but then just pulses blank boxes at me until my Pixel 6 pro decides it isn't responding. I can control heating from Google Home so definitely a problem with the app. The app is up to date. I've downloaded the app several times - the last time it actually logged in after about 10 mins of the circling wait symbol. I went to open it again....just blank pulsing boxes. I've put one star in an attempt to get someone to do something about this.
24 people found this review helpful
Hello,
Thank you for taking the time to write a review,
Please contact our support chat at www.tado.com
Best regards,
Your tadoº team

Marek Dopiera
I've been using the app and the system for almost three months now. In general, I love it. It seems my bills have gone down and the temperature is much more stable. If there is anything which could be better, it's how tado controls the boiler. On cold days the flow temperature is set too low and the desired temperature in rooms cannot be reached. It would be cool if the app let me fine tune the setup, i.e. the weather compensation curve and show the flow chosen flow temperature on a graph.
Hello Marek,
Thank you for taking the time to write a review,
If you want to suggest developments of features we don’t offer, you can visit our Community Forum where we have a section for suggestions and ideas.
Best regards,
Your tadoº team