UBS & UBS key4

3.6
64K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• Smartphone with at least Android version 9.0, when opening an account with UBS key4 at least Android version 10.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.
Updated on
3 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
62.5K reviews
A Google user
15 October 2019
Was just going to say this app looks better than the previous version, even forgive the fact that it didn't let me in after upgrade to Android10. But now it's just hilarious: 1. Consistent "Technical error" for Scan&Pay, no way whatsoever to understand what exactly went wrong. 2. Prevents screenshots (hey, this is MY account data, you are not in a position to make my life harder with random "security" and "privacy" "features"!) 3. No fingerprint because my Pixel3 is not secure? Are you kidding?!
2 people found this review helpful
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UBS AG
1 November 2019
Thank you for your feedback. Please contact us at sh-mobile-feedback@ubs.com with more details about the Scan&Pay error, so we can find a solution for this. Sadly, we cannot allow screenshots on Android devices to ensure a high security standard. Please try to remove and then add your fingerprint again, this should solve the issue. Your UBS team
Julie Pereira
18 March 2025
Updated review: The same thing is happening. I reinstall, I put in the password and bam! It throws me out. How many more times do I have to delete and install and app?!!! Most of the time, this app is so difficult to log into. Even after having good connection of wifi, the App kicks me out
1 person found this review helpful
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UBS AG
19 March 2025
Hello. Thank you for your feedback and please excuse the inconvenience. Please call our support specialists on +41 848 848 064 so that they can help you 👷. Best, your UBS Team.
A Google user
11 March 2025
I use this app a lot and I love the functionality. Recently the fact that the app can't start when LastPass i s running it's extremely annoying and also I don't expect that my banking app prevents me from using LastPass! Please fix it.
8 people found this review helpful
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UBS AG
12 March 2025
Hello. Thank you for your feedback. We are sorry that you are not entirely satisfied with our app. We will forward your feedback to our product management team so that your experience can be improved 👷. Best, your UBS Team.

What's new

Small improvements and bug fixes.
Release notes: www.ubs.com/mobile-release-notes