
bethan woodley
Feel pretty tricked into wasting so much time building a website, only to find out that in order for half of the features to function you need to keep upgrading your plan. Not to mention the supposed free trail allows you to pretty much do nothing. I moved away from shopify because I was under the impression that square space would be cheaper, but I was clearly mistaken. I've already spent money before it became clear that my website can't sell any products so I've wasted a bunch of time &money
9 people found this review helpful
Squarespace Inc
5 March 2025
We're sorry to hear you've had a negative experience with our service. Our team would be happy to answer any questions you have, and review the site for a potential refund. Please contact our Customer Support team at appreviews@squarespace.com. They can provide more information there.

B Evil
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Update 11/29/24: Now having issues loading image content that has been previously uploaded as well as uploading new content. Constant issues with the app. Previous Issues: After the last update, I can no longer edit my pages. I have contacted support and have gotten nothing but an auto response.
13 people found this review helpful

Kylie Chapman
Constant glitches, app shuttling down mid task and losing everything, shutting down even when trying to submit a help ticket, so I can't even submit a ticket to have it resolved. I'm on the fastest possible internet and the app can't even load product images in a timely fashion (they get 3/4 loaded and never upload). I have to try multiple times some days to upload one image. Freezes up when trying to make a simple website adjustment or the screen starts flickering and I have to close the app.
5 people found this review helpful
Squarespace Inc
17 November 2024
We're sorry to hear of the difficulties you’ve experienced while using our app, Kylie. We would like to learn more about the issue you're facing so that we can better assist. Could you please contact us directly so that we can look into this together? You can reach us at appreviews@squarespace.com.