tawk.to

4.5
14.9K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations.
Your chat history is kept forever until you delete it.

You can customize widget appearance (position, color, icon), content of widget headers, texts and forms.

Also you can:
- add welcoming messages, chat rescuers if agents are busy or other simple or advanced triggers;
- use shortcuts (canned responses) for quick answers on common questions;
- setup Pre-chat form to ask required contact details of the visitor.

In Android app you can:
- register in tawk.to, add websites and generate widget code for them;
- receive push-notifications about new visitors on your website, new chat requests and new messages from visitors or your agent colleagues;
- monitor visitors movement on your websites and initiating chat with them;
- invite agents into tawk.to, speak with them in direct messages or group chats;
- work with tickets from users, sent to your email, or create new tickets right in the app;
- view history of your chats, convert them into tickets, copy or send chats transcript via email.

No catch. No ads. No spam. It's truly free and always will be.
Updated on
9 Mar 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Files and docs
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
14.6K reviews
Digitechnomad
1 March 2025
I have been a paying user for 3 months, its not cheap, and i have reported serious problems and deficiencies with the app and none of the bugs have been fixed, they just add more features with bugs. Don't tawk.to test their mobile apps before release?? Notifications have never worked. I'm now looking for an alternative, when i need support i have to make an appointment with someone days later 🤔
7 people found this review helpful
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ISMAEL HOSAN
7 February 2025
I am love it this app Proposal: Integration of Knowledge Base and tawk.to with Top Deals Network Tips Subject: Implementing direct information entry and management between the Knowledge Base app and the tawk.to chat platform, with integration into Top Deals Network Tips for enhanced customer support efficiency. Objective: Provide quick, accurate solutions to customer queries. Save time and increase productivity for customer support staff. Ensure seamless automation in information management,
5 people found this review helpful
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Gaurav Sable
11 February 2025
Logging me out every hour, I am automatically logged out of the app every hour with this new update. Also notification are late and sometimes not showing what page user is on.
2 people found this review helpful
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What's new

* Misc stability improvements and bug fixes.