UAE PASS

Absolutely disgraceful. App verification doesn't work at all. Then the app suggests physical kiosks to complete verification, none of those locations have kiosks, I tried 7! Why are you forcing residents to use something that doesn't work. Expect better from a system that's supposedly "fully digital and state of the art". If I could give it 0 stars I would. Oh a no point in calling 60051111 either. They've been saying the issue will be fixed in a week or two, for the last 3 months!

The experience would be nice if the app operates well on each device but on some devices it stops on click continue for facial biometric verification. I have sofar bought to phones still the same issue

After latest update the app just said "Can't get user profile" and hanged. I then tried to force stop, clear cache, did not help. Next I uninstalled and reinstalled the app, but after clicking "I have an existing account" and entering my EID it just goes on a loop with the facial recognition. Hence the app is unusable, making all apps that rely on it for login unusable. This is quite an issue.