
D M
I do not care about cool app animations and smileys you have now in the app. I need payments WORKING! The transfer to the new Finom was a pain - and now the payments are all getting blocked! Is it so difficult to check the technical details BEFORE starting the clients' transitions? Finom has parallized my payments for 2 weeks now, and even the support system is built in such a buggy way that I get kicked put of my aupport chats BEFORE I get a solution. Horrible main architecture.
1 person found this review helpful
PNL Fintech BV (trade name FINOM)
5 April 2025
Hi,
We would like to chat with you with regards to your experience with us. Can you provide contact at hello@finom.co? We are happy to look into the issue again if you contact us directly as we believe we can resolve it for you.

Tom Shah
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The app doesn't save the items I put on my invoices, so now I have to create them from scratch every time even though they're always the same services. Massive waste of time. As for the banking, I can never trust this as a bank again after they suddenly changed their ibans, so now I just use it to create invoices, and even that doesn't work properly.
22 people found this review helpful
PNL Fintech BV (trade name FINOM)
9 April 2025
Hi Tom,
all invoicing tools should stay exactly the same and you should have a permanent access to all documents created/uploaded on your old account. It looks like a technical issue, we recommend to contact the customer support at hello@finom.co from your registered email address, thanks!

Chrisereas
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The new update doesn't let me link my account with my phone, because it's not supported anymore. I cannot afford a new phone, how is this fair? Please find another way around it or I'll just have to change to another bank unfortunately. Update: I talked to support and took 2 days to solve the problem. Thank you! :)
PNL Fintech BV (trade name FINOM)
5 April 2025
Hi Chrisereas, please email us a screenshot of the error you are facing along with your mobile number at hello@finom.co so we can look into this for you. We apologise for any inconvenience.