
Nanette Hartfiel
I love this game! I had problems and had to update this game and then I could not get in to the game, I sent 2 emails for help, I have been playing this game for years and was up over 1100 or more levels and got no response, so I tried to uninstall,and install and lost everything, really pissed off! !!! But now back up in levels and enjoy it every day. 100% recommend.
26 people found this review helpful
Hi Nanette! I'm sorry to hear that you had that experience. If the problem persist, please don't hesitate to send us a message at support@joyvoo.com. Looking forward to hearing from you. Thanks!

A Google user
I have just changed phones. The app transfered over but none of my game progress or coins did. I was connected to Facebook and saving game progress. I have a wifi connection but when i try to go to in the Vip or store it says i have no internet connection. I have uninstalled and reinstalled but still have same issue. I get an error if try to make contact through game. Help
13 people found this review helpful
Joyvoo LTD
September 29, 2019
Hello Karen, we are sorry to hear that this has happened, please contact our support team for assistance by tapping on “contact us” in the game. We are always happy to help!

A Google user
Cheating game I have always had problems with it when I buy points. In the auto spin, it goes to max bet when you complete a level and it steals your points before you know it. It took 28 billion from me at 6:00 o'clock this morning on auto spin, I was playing 60 million and when it completed a level it jumped to 3 billion on my bet. When I got through brushing my teeth and walked over and picked up my phone, it was betting 3 billion, and wouldn't stop when I tried to stop it. All screwed up.
30 people found this review helpful
Joyvoo LTD
October 27, 2019
Hello Jimmy, we are sorry to hear this has happened. Please reach out to our support team for assistance by choosing the "contact us" button in your game. Have a great day!