4.4
2.64K reviews
50K+
Downloads
Content rating
Rated for 3+
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About this app

myHenner: the health app specially designed for Henner insured members abroad.

Make your health easier with myHenner.

Designed as a day-to-day partner for your health, the secure and free myHenner app simplifies all your procedures and allows you to easily manage your policy in total autonomy:
- Access and download your HennerPass, even when you're offline, and share it with a healthcare professional or one of your beneficiaries in just a few clicks.
- Request a reimbursement and send photos of your invoices.
- Track all your requests in real time and check if any action is required on your part.
- View your reimbursements and download your statements in order to better understand the breakdown between the reimbursement from your supplementary insurance and your co-payment.
- Access the details of your policy: your beneficiaries, coverage, documents, etc.
- Submit a pre-hospital agreement request in just a few clicks.
- Place requests for supporting documents and certificates.
- Chat with your client services team directly through the secure messaging system of your app.
- Discover the additional services made available to you*: healthcare network, dedicated prevention website, etc.
- Find a healthcare professional around the world and benefit from preferential rates with the Henner healthcare network.

Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at app@henner.com

*depending on the eligibility conditions of your policy.
Updated on
14 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
2.61K reviews
Miguel Gama
5 December 2024
APP serves the purpose for submitting reimbursement claims, following up processing and communication. You can also find information on the Henner agreements in different countries despite sometimes the information not being updated. Unfortunately the app is not fast and has some freezes and crashes, it is very annoying having to start a claim again or seeing it was sent twice.
1 person found this review helpful
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Mervin Kall
5 March 2025
Really bad app and service in my opinion. Often times I am just randomly unable to log in, both on website and in the app (such as today). When I am able to connect everything is painfully slow. As a result I often fail to claim expenses due to the excessive amount of time it takes. One might almost be led to believe this is deliberate.
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GROUPE HENNER
5 March 2025
Hello Mervin, Thank you for your comment. We have taken your remark into account and kindly ask you to contact us by email at the following address app@henner.com in order to assist you and better understand your situation. Best regards, the Henner team
A Google user
25 April 2020
Someone would expect more from the app. I am using it for some years. It's okay full of bugs and in deed very slow. The problem is there is no alternative. The app does not show the medical network. As many others already complained it does not show clearly what claims are completed and still open. Overall : buggy and not user friendly
8 people found this review helpful
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What's new

This new version includes:
- Possibility of filtering your reimbursements and claims
- A new form for adding beneficiaries*
- Technical, graphic and accessibility improvements


As always, feel free to share your feedback and suggestions with us here app@henner.com. With your help, the mobile app will continue to evolve and better meet your needs